F.A.Q. Frequently Asked Questions

We can take payment in all advance or cash on delivery.  Whatever the mode customer is comfortable in.

When you place an order with us you can easily track your order by the tracking code which will be provided to you by us.

We dispatch the orders within 2 business days after getting the receipt of complete payment. All Parcels are delivered within 5 to 7 business days after placing the orders, exact time duration may vary depending upon the customer destination country.
Its highly rare that you receive the shipments after 7 business days; In very unavoidable circumstances such as National holidays, Climatic disasters, Custom checking & exact specifications required by you being not stocked may delay your orders for a couple of days, in any such scenario we will keep you inform about the exact situation well in advance either directly calling you or by emailing you.

We use Gateways and Cash on delivery. Buyers can easily make the payment by using anyone in these methods: Credit Cards/ Debit Cards/ Net Banking/ Mobile Payments/ Cash Card/ Wallets & PayPal funds.

Billing Address is the address where a customer gets his bills from the company. Shipping address is the address where the customer wants to receive their shipment.

You can open an account by clicking either LOGIN/SIGNUP or ACCOUNT buttons on the top right corner of the website. After that you will be required to put in your email & followed by typing & then retyping any suitable password of your choice.

If you are not getting any mail on an account opening/ password changing/ product status etc. Then please check your Junk Emails/ Spam Mails.

We have very flexible return policy. Please refer to our RETURN POLICY section on the bottom of the page for complete details.

We always try and respond to every question asked within 24 hours.

In such case, please email us on sales@gobittoo.com immediately with your complete details and wait for the instructions on how to get the item replaced. The complaint for a broken/defective item needs to be sent within 24 hours of receipt of the merchandise.

You can make changes to your order till the time order is not shipped out. For this, you can contact us via emailing us to on sales@gobittoo.com. Once the order is dispatched, no changes can be made to the order.

Yes, we can do. Please send an email to for any wholesale or a special order request. The Special order should be initiated after taking a whole payment in advance and it cannot be returnable. We always try our best to make a smile on your face. The wholesale discount should be applicable only on the discussed quantity; it cannot be retain same on a decrement of quantity.